Decision -Making Quality as a Mediating Variable between Knowledge Management Operations and Creative Behavior: An Applied Study on Al-Shifa Medical Complex in Palestine

Authors

Alaedin K. Alsayed, Sahar A. Aqel

 

Abstract

The goal of the research was to determine the function of decision-making quality as a mediating variable in the relationship between knowledge management operations and creative behavior among employees at Palestine’s Al-Shifa Medical Complex. The study employed a descriptive analytical technique, in which a questionnaire was issued to a random sample of (250) Al-Shifa Medical Complex employees, with (239) questionnaires being suitable for analysis. The study discovered that knowledge management activities have a statistically significant impact on both creative behavior (as a dependent variable) and decision-making quality (as a mediating variable). The quality of decision-making also had a statistically significant impact on innovative behavior. According to the findings, the quality of decision-making plays a partial intervening mediating role in the relationship between knowledge management operations and creative behavior.

DOI: 10.51958/AAUJBL2022V6I1P4